Our clients were bitten approximately 20 times each. The actual bite marks, itching and discomfort lasted for several weeks. Several hundred dollars of clothing and suitcases were discarded. One of our clients sought medical treatment and was advised to use anti-itch cream on her bites, which she did.
LAWSUIT FILED BASED ON BED BED BITES AT THE COMFORT INN & SUITES IN COLLEGE PARK, MD
After our clients hired Whitney, LLP to represent them, our experienced bed bug lawyers sent a letter of representation to the Hotel. An insurance adjuster contacted us, and requested that we send a demand letter as well as proof of injuries, which we did. Several months went by with constant delays and without the insurance adjuster making an offer. When faced with such unreasonable delay by the insurance company, the attorneys at Whitney, LLP had no choice but to file a lawsuit.
Once the lawsuit was filed, we obtained many records from the Hotel and took depositions of key witnesses. After a thorough investigation of the facts and going through the legal discovery process, all parties attended a mediation. Interestingly enough, the Hotel denied that any of its employees had treated our clients’ room for bed bugs, and claimed that they never employed the employee who came to our clients’ room and told them about the infestation that he had treated. Shortly thereafter, the case was settled for $60,000.
HOTEL BED BUG CASES AND DUTIES OWED TO GUESTS
The industry standard of care that hotels are required to follow when providing rooms to guests include making sure that the room is safe, clean and sanitary, which includes being free of a bed bug infestation. Housekeepers need to be trained to complete thorough inspections for bed bug every time they clean the room, and proper procedures must be in place and must be followed to have infested rooms promptly treated.
Hotels must also have licensed pest control companies treating bed bug infestations. The bed bug attorneys at Whitney, LLP have seen many instances where a hotel has tried to save money by having their own unlicensed and untrained employees spray ineffective over-the counter pesticides to treat bed bugs. Not only do those cheap attempts at self-treatment not work and serve to spread the infestation to adjacent rooms, they are also a violation of the industry standard of care and usually illegal.
The attorneys at Whitney, LLP provide free consultations to potential clients. We have successfully recovered millions of dollars for victims of bed bugs and other personal injuries. Of course, all cases are different and past successful results are not a guarantee of future results. Contact us now using our Quick Contact Form or call us at 410 583 8000.